Frequently Asked Questions

The questions we get most often. If yours isn't here, email hello@kenzsys.com and we'll add it.

Is Kenzsys only for law firms?

Yes. Every feature — pipeline stages, intake terminology, GEO prompts, lead-scoring weights, the Weekly Playbook's recommendations — is built around the way law firms actually market and intake cases. We don't try to serve other verticals.

What size firm is Kenzsys for?

Anywhere from solo practices spending a few thousand dollars a month on marketing to multi-office firms spending six figures. The platform scales to multi-location and multi-practice-area firms cleanly. Very small firms with no marketing spend probably don't need Kenzsys yet.

How does Kenzsys attribute a retained client to a campaign?

Each lead arrives with source/campaign data from CallRail (for calls) or UTM parameters (for form submits). When that lead's phone or email later matches a new Clio matter, Kenzsys links the records. The matter then "inherits" the lead's attribution chain — so you can see which campaign produced the retained client weeks or months later.

What does Kenzsys do with my client data?

We use it only to power your dashboard, reports, and AI features. We don't train models on your data, we don't sell or share it, and we don't use it to benchmark you against other firms without explicit opt-in. All data is encrypted in transit and at rest, and access is scoped to your organization with row-level security on every query.

Do you have a HIPAA BAA?

For firms that handle protected health information (mass-tort intake, medical malpractice, etc.), we sign a Business Associate Agreement on request. Email us to start that process.

Can I export my data?

Yes, at any time and without restriction. CSV export is built into the leads, calls, and matters views. NDJSON bulk export is available under Settings → Developer → Export. If you ever cancel, we'll provide a one-time full export of everything in your account.

How long does setup take?

Counting the time to authenticate each integration, about 30 minutes. Data begins flowing immediately; historical backfill (Google Ads' 13 months, GBP's 90 days) takes 5–30 minutes depending on volume.

What if I use a different CRM or call tracker?

CallRail and Clio are our deepest integrations. We're adding support for additional providers based on demand — Lawmatics, MyCase, Smith.ai, and a few others are on the roadmap. In the meantime, you can pipe data in via our webhook endpoint or use the CSV importer.

Can I try Kenzsys before I commit?

Kenzsys is currently in early access. Request access on the main site and we'll get back to you with availability.

Who built this?

Kenzsys is built by Hughey LLC, a small team with backgrounds in law-firm marketing, data engineering, and applied AI.